Employment
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Wedding Co-Ordinator
About the position:
We are currently seeking a Full-Time Wedding Coordinator. This position reports to the General Manager in addition to working closely with cake production our decorators and the operations manager. Responsibilities include meeting with couples for cake tasting appointments, responding to emails and calls, working closely with departments throughout the bakery, assisting at the bakery counter, and delivering cakes. You are the primary point of contact between the venue and our customers. You are responsible for planning and scheduling drivers to deliver our wedding cakes. Must be available to deliver cakes to weddings on Fridays, Saturdays, and the occasional Sunday. Our busiest months are – May through October
What we are looking for:
- Professionalism when engaging with customers
- Reliability
- Creativity
- Positive attitude
- Customer service experience
- Comfort working in a fast-paced environment
- Ability to co-ordinate deliveries with venues and ensure proper placement of flowers
- Handle any unexpected issues that may arise with the cake or it’s presentation
- Follow-through & the ability to guide clients through the cake design process
Customer Service
Beautiful and delicious – that’s what the BonBonerie stands for. We’ve been creating fine pastries in Cincinnati since 1983, and we care about making food that delights and inspires. From our famous three-tiered afternoon teas to our signature Opera Cream Torte, everything on our menu is of the finest quality and created with care. We’re looking for new team members that share our passion for quality, integrity, and pastry. We are currently looking for customer service specialists that are committed to great customer service and have a passion for all things sweet!
Our current hours are Mon-Sat 10-4.
Interested candidates should posses the following traits:
*outgoing, friendly personality
*desire to learn about our baked goods and educate our customers
*attention to detail
*strong communication skills
*available to work weekends and holidays
*self motivated, ability to move from one task to another
*eager to help customers
*desire to learn and grow
Responsibilities
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Types: Full-time, Part-time
$15 hr+ based on experience
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Cake Production/Cake Decorator
About us
BonBonerie Bakery
Beautiful and delicious – that’s what the BonBonerie stands for. We’ve been creating fine pastries in Cincinnati since 1983, and we care about making food that delights and inspires. From our famous three-tiered afternoon teas to our signature Opera Cream Torte, everything on our menu is of the finest quality and created with care. We’re looking for new team members that share our passion for quality, integrity, and pastry.
About the position:
We are currently seeking a Full-Time cake production team member and decorator. This position is part of the Cake Team, which cuts, fills, ices, and decorates all of our signature tortes.
Typical hours are Mon-Thurs 3a-volume. Weekends off! Holiday hours are 9pm-volume and will require overtime
What we are looking for:
- Knowledge of standard commercial kitchen equipment
- Familiarity with a commercial kitchen
- Food service or restaurant experience
- Ability to measure and extend recipes
- Ability to work in a fast-paced environment
- Positive attitude
- Must LOVE to work with cake
Perks of the position:
-- Access to delicious pastry during shifts
- 50% off product
--Weekends off
--4 Day work week
Possibility of turning this into a full time career for select individuals.
How to apply:
- Respond to this job posting
- Visit our website to fill out an application or email your resume to with CAKE PRODUCTION in the email subject line
- Apply in person at our location at 2030 Madison Road, Cincinnati, OH 45208
- NO PHONE CALLS PLEASE
Job Types: Full-time, Part-time
Part Time Server
Beautiful and delicious – that’s what the BonBonerie stands for. We’ve been creating fine pastries in Cincinnati since 1983, and we care about making food that delights and inspires. From our famous three-tiered afternoon teas to our signature Opera Cream Torte, everything on our menu is of the finest quality and created with care. We’re looking for new team members that share our passion for quality, integrity, and pastry.
About the position:
We are currently seeking a Part-Time Server. This position is part of the Café Team, which serves elegant lunches and tea service for both dining-in and to-go. We are open 10am-4pm, Monday through Saturday, with private parties on Sundays. This position is for weekends only. We offer 12-15 hours per week and potential applicants should have availability 9am-5pm. Hours may vary depending on seasonality and demand. This is a tipped position and our servers average around $18-$25 per hour.
What we are looking for:
- At least 2 years experience in a quick service environment
- Experience with tea or coffee a plus
- Ability to work in a fast-paced environment
- Takes initiative
- Positive attitude
- Must LOVE to work with coffee and tea
Perks of the position:
- Access to delicious pastry during scheduled shift
- 50% discount on products
- Possibility of additional hours and moving up within the company
Job Type: Part-time
Pay: From $5.50 per hour
Benefits:
-
Employee discount
-
Flexible schedule